Safari unlock behaviour

pixelmachine The "Integrate with 1Password app" feature allows the extension to communicate with the app. This makes it possible for the extension and app to be locked/unlocked simultaneously. Here's an example of how that works:

1. Open the browser and click the extension icon in your toolbar to unlock 1Password.
2. Enter your Account Password in the prompt.
3. Both the extension and app unlocks.
4. Right-click on the extension icon in your toolbar and select Lock.
5. Both the extension and app locks up.

Going back to the issue you had mentioned with 1Password in Safari:

1. If I open Safari (from a fully closed state) and and attempt to login to a site, 1Password's icon will show locked
2. Clicking this icon will open both the browser extension modal window and the full 1Password app allowing me to login to 1Password
3. Once logged in literally nothing happens aside from the windows closing. The icons all still show locked and no suggestions are made
4. Once I interact with 1Password in the browser the icons update and suggestions are shown

Are you able to reproduce the issue and then send over some diagnostics information? Here's how to gather the diagnostics information:

• The extension console log: https://support.1password.com/cs/extension-console-log/
• A diagnostics report: https://support.1password.com/diagnostics/

Attach the logs and diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:
* A link to this thread: https://1password.community/discussion/comment/667466#Comment_667466
* Your forum username: pixelmachine

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!