Scan QR code greyed out on mac

I have had similar problems recently (past 3 months).  The QR Scanner button on the one-time password field used to properly capture a QR Code that was visible on the screen of my MacOS Sequoia (15.6.1)....however, recently, nothing happens when I try to capture the QR code.

Previously, 1Password would even show a brief message if the QR Code could not be detected, but this message is not displayed either.  When I press on the button, nothing happens anymore.

I have tried quitting 1Password and re-opening, turning off the system setting (shown below) and restarting 1Password and also restarting the computer.  Nothing has helped.

Of course, I could use 1Password on my phone and capture the QR code in the 1Password iPhone app (as mentioned in the marked solution), but these are extra steps I prefer not to have to do.  It was nice when it was integrated and working on the computer alone.

I guess I will have to use the workaround until the Production version comes out since I am a little nervous about switching back and forth between beta and Production versions.

Current version of 1Password:  8.11.8

Below are a couple of screen shots.

semraae​ and msridhar23​ 

Thank you for the information that you both provided. Our developers are working on a fix for an issue in the 1Password desktop app where the "Scan QR code" button isn't working as expected when adding a one-time password (OTP) field.

As a temporary workaround, you can use either the 1Password mobile app or 1Password in the browser to scan the QR code. 

A fix is currently being tested in the beta version of 1Password and we hope to release it to the production version as soon as possible. 

-Dave

#39060

I am seeing the same issue on 1Password 8.11.8 for Mac.  When I click the "Scan QR Code" button nothing happens, and the QR code icon is greyed out.  I tried quitting 1Password and re-opening from the Applications folder and that didn't fix it.  I had an external display connected, but disconnecting it did not fix anything either.

Hello semraae​! 👋

I'm sorry that you're running into an issue with the QR code scanner. Sometimes, after granting the correct screen recording permission macOS will need you to restart the app: right-click on the 1Password icon in the menu and then click Quit. Then re-open 1Password from your Applications folder. 

I also recommend that you update to 1Password for Mac version 8.11.8. If you still see the same issue after restarting and updating the app then can you post a screenshot of the icon so that I can take a look? 

Dates were properly formatted according to the system settings,

I've replied to your post about date formatting here. 

Thanks to accessibility permissions, autofill worked in a lot more android applications. When signing up on a website, it was more accurate in detecting that a new user was created and offering to save it.

Can you tell me a little more about which specific apps/browsers/websites you're running into autofill issues on when using your Android device? 

It saved any new password generated centrally as a password instead of just keeping the history in the browser... 

You can find password generator history, as you mentioned, in 1Password in the browser: If you used the password generator and can’t find the password to sign in

You can also find previously used passwords through password history: View and restore previous versions of items

That being said, I'd love to pass along your feedback to the team. Can you tell me a little more about how you'd like password generator history to work? 

-Dave