Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

Seeing stranger's account on my 1PW login page!

This has never happened before: On a private computet, bitlockered, no one has ever touched it. Deepest apologies if I missed something non obvious but who is Ronish? 1Password Vers...
betas
1P_Ben's avatar
1P_Ben
Icon for 1Password Team rank1Password Team
4 years ago

@mia

I've spoken with our security team on this. We're going to need some additional details in order to investigate further. Could you please shoot us an email from the email address associated with your 1Password account? Please send the message to support+forum@1password.com, which will generate an auto-reply from BitBot with a support ID. Once you have that support ID, please post it here. That will enable us to 'connect the dots' and locate your account details.

Thank you.

Ben