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Former Member
3 years ago

Setting a New Master Password was unsuccessful in 1Password 8

Tried to Change Master Password, but8 1Password 8 continues to require the previous Master Password. 1Password Version: 8.9.11 Extension Version: Not Provided OS Version: macOS 12.16.2 B...
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andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @rob_tracy,

Sorry to hear your updated account password isn't reflecting in the app, could I confirm that the new password works on 1Password.com?

Let me know if so and we'll take it from there. I also recommend updating your Emergency Kit if you haven't already!

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Tried to Change Master Password, but8 1Password 8 continues to require the previous Master Password.

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\n\n

1Password Version: 8.9.11
\nExtension Version: Not Provided
\nOS Version: macOS 12.16.2
\nBrowser:_ Safari
\nReferrer: forum-search:Setting a New Master Password was unsuccessful in 1Password 8

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Tried to Change Master Password, but8 1Password 8 continues to require the previous Master Password.

\n\n
\n\n

1Password Version: 8.9.11
\nExtension Version: Not Provided
\nOS Version: macOS 12.16.2
\nBrowser:_ Safari
\nReferrer: forum-search:https://1password.community/search?Search=Setting%20a%20New%20Master%20Password%20was%20unsuccessful%20in%201Password%208%20

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Hi @rob_tracy,

\n\n

Sorry to hear your updated account password isn't reflecting in the app, could I confirm that the new password works on 1Password.com?

\n\n

Let me know if so and we'll take it from there. I also recommend updating your Emergency Kit if you haven't already!

","body@stringLength":"472","rawBody":"

Hi @rob_tracy,

\n\n

Sorry to hear your updated account password isn't reflecting in the app, could I confirm that the new password works on 1Password.com?

\n\n

Let me know if so and we'll take it from there. I also recommend updating your Emergency Kit if you haven't already!

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