Just did a clean reinstall of Windows 11 Pro. Installed Chrome and the 1Password extension that I have always used before without issue. But after I click "Sign In" after entering my email, secret ...
Yes, even this morning before replying to steph_giles I checked again for Windows updates (there was one--installed it) and also for Chrome updates (there were none--up to date). I even cleared all browsing data (all categories / all time), removed the 1Password extension and re-installed it, but it's still doing nothing when I click the "Sign In" button. Also tried uninstalling/reinstalling Chrome, but it still doesn't work--yes, even after rebooting too.
And are you ready for this? After testing, I've discovered I'm not able to log in to my.1password.com on FireFox or Edge either on this Windows 11 machine. I am also not able to log in to the site on any of those browsers on another Windows machine (Windows 10) I have NOR on a Mac Mini that I also have (macOS Ventura). In all cases, the Sign In button does nothing when clicked.
So you'd think it's my network, right? Nope! I'm able to sign into my.1password.com just fine on my iPhone (connected to the same network via wi-fi) in both Safari and Chrome for iOS.
So I am at a complete loss! I don't understand why it would work on a mobile device but on none of three desktop devices on two different operating systems and 3 different browsers!
You might want to edit the title of this thread to: "Unable to sign in to my.1password.com" because I now realize it's clearly not a Chrome issue. I'm unable to edit the title.
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In\" button does nothing in 1Password","id":"message:114891","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:114891"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:114891"},"body@stripHtml({\"truncateLength\":200})":" Just did a clean reinstall of Windows 11 Pro. Installed Chrome and the 1Password extension that I have always used before without issue. But after I click \"Sign In\" after entering my email, secret ...","body@stringLength":"644","rawBody":"
Just did a clean reinstall of Windows 11 Pro. Installed Chrome and the 1Password extension that I have always used before without issue. But after I click \"Sign In\" after entering my email, secret key, and password, nothing happens. It's like the button is just dead. However, if I leave the email field blank, I'll get an \"Invalid email address\" message. But if I fill in the correct email and then click \"Sign In\" again--nothing. So bizarre! What could be the issue?
\n\n\n\n
1Password Version: Not Provided \nExtension Version: 2.8.1 \nOS Version: Windows 11 Pro \nBrowser:_ Chrome
Just did a clean reinstall of Windows 11 Pro. Installed Chrome and the 1Password extension that I have always used before without issue. But after I click \"Sign In\" after entering my email, secret key, and password, nothing happens. It's like the button is just dead. However, if I leave the email field blank, I'll get an \"Invalid email address\" message. But if I fill in the correct email and then click \"Sign In\" again--nothing. So bizarre! What could be the issue?
\n\n\n\n
1Password Version: Not Provided \nExtension Version: 2.8.1 \nOS Version: Windows 11 Pro \nBrowser:_ Chrome
"},"Conversation:conversation:114891":{"__typename":"Conversation","id":"conversation:114891","solved":false,"topic":{"__ref":"ForumTopicMessage:message:114891"},"lastPostingActivityTime":"2023-03-31T08:54:57.000-07:00","lastPostTime":"2023-03-31T08:54:57.000-07:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:114891":{"__typename":"ModerationData","id":"moderation_data:114891","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:114891_1":{"__typename":"Revision","id":"revision:114891_1","lastEditTime":"2023-03-30T08:38:09.000-07:00"},"ForumReplyMessage:message:114896":{"__typename":"ForumReplyMessage","id":"message:114896","conversation":{"__ref":"Conversation:conversation:114891"},"author":{"__ref":"User:user:-1"},"revisionNum":1,"uid":114896,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: \"Sign In\" button does nothing in 1Password","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:114896"},"parent":{"__ref":"ForumTopicMessage:message:114891"},"body":"
Yes, even this morning before replying to steph_giles I checked again for Windows updates (there was one--installed it) and also for Chrome updates (there were none--up to date). I even cleared all browsing data (all categories / all time), removed the 1Password extension and re-installed it, but it's still doing nothing when I click the \"Sign In\" button. Also tried uninstalling/reinstalling Chrome, but it still doesn't work--yes, even after rebooting too.
\n\n
And are you ready for this? After testing, I've discovered I'm not able to log in to my.1password.com on FireFox or Edge either on this Windows 11 machine. I am also not able to log in to the site on any of those browsers on another Windows machine (Windows 10) I have NOR on a Mac Mini that I also have (macOS Ventura). In all cases, the Sign In button does nothing when clicked.
\n\n
So you'd think it's my network, right? Nope! I'm able to sign into my.1password.com just fine on my iPhone (connected to the same network via wi-fi) in both Safari and Chrome for iOS.
\n\n
So I am at a complete loss! I don't understand why it would work on a mobile device but on none of three desktop devices on two different operating systems and 3 different browsers!
\n\n
You might want to edit the title of this thread to: \"Unable to sign in to my.1password.com\" because I now realize it's clearly not a Chrome issue. I'm unable to edit the title.
","body@stringLength":"1827","rawBody":"
\n\n
Yes, even this morning before replying to I checked again for Windows updates (there was one--installed it) and also for Chrome updates (there were none--up to date). I even cleared all browsing data (all categories / all time), removed the 1Password extension and re-installed it, but it's still doing nothing when I click the \"Sign In\" button. Also tried uninstalling/reinstalling Chrome, but it still doesn't work--yes, even after rebooting too.
\n\n
And are you ready for this? After testing, I've discovered I'm not able to log in to my.1password.com on FireFox or Edge either on this Windows 11 machine. I am also not able to log in to the site on any of those browsers on another Windows machine (Windows 10) I have NOR on a Mac Mini that I also have (macOS Ventura). In all cases, the Sign In button does nothing when clicked.
\n\n
So you'd think it's my network, right? Nope! I'm able to sign into my.1password.com just fine on my iPhone (connected to the same network via wi-fi) in both Safari and Chrome for iOS.
\n\n
So I am at a complete loss! I don't understand why it would work on a mobile device but on none of three desktop devices on two different operating systems and 3 different browsers!
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You might want to edit the title of this thread to: \"Unable to sign in to my.1password.com\" because I now realize it's clearly not a Chrome issue. I'm unable to edit the title.
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