Solution for 1Password locking itself constantly despite auto-lock settings disabled

Hello @dewberry! 👋

I'm sorry that 1Password isn't locking as expected on your Mac. That definitely shouldn't be happening and I know that we have a couple of different issues that might be related that our development team is currently investigating. Could you reproduce the issue one more time, note when exactly 1Password locked, and then send in a diagnostics report so that we could look into what might be happening on your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/139579/solution-for-1password-locking-itself-constantly-despite-auto-lock-settings-disabled
• Your forum username: dewberry
• The exact time 1Password locked randomly.
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

In the meantime, you can disable the shortcut with the following Terminal command:

Thanks for posting the suggestion and I'm happy that you've found a path forward that works for you! As always, I urge everyone to use caution when modifying 1Password or running Terminal commands as these steps haven’t been thoroughly reviewed or tested by our team and are not supported.

-Dave