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Forum Discussion
c__
3 years agoOccasional Contributor
Sometimes sync stops working until I lock and unlock again
Sometimes the 1pass browser extension just silently stops syncing. It behaves sort of like I'm logged out, except I can still use logins it knew about before it stopped syncing.
I'll notice when ...
steph_giles
1Password Team
3 years agoHey c__,
I'm sorry for the ongoing trouble. I think at this point it would be useful if we could take a closer look at some logs and what may be going wrong.
I'd like to ask you to reproduce the issue and send over a console log from your browser:
Please attach the report to an email message addressed to support+forum@1password.com with a link to this thread.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!