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Forum Discussion
Switching user login on Windows 11
What is the preferred procedure for setting up 1Password on Windows 11 Pro for two different users?
For example, I log onto the system using my Microsoft account then log into a freshly installed ...
1Password works best if you login to Windows with different users. Each Windows user gets its own 1Password signin.
It seems you're trying to do exactly this. Could it be you previously logged in to your own 1Password account while being logged in with your wife's Windows account?
And is your wife's Windows account really different to your own Windows account (different usernames, different passwords)? As far as I know, you can have email aliases for Microsoft accounts, so it's possible to login with different email addresses (but same password), however it points to the same Microsoft account. In this case, it might be you're having only one and the same Windows login under the hood.
To find out if you're using 1 or 2 Windows accounts, try switching users without logging out: Click Windows Start menu, click on your user icon in the bottom left corner, locate the other account at the bottom of the submenu, log in. If you don't find the other account, you might use only one and the same Windows account. If you do have 2 different Windows accounts, you're able to switch between 2 Windows sessions and keep different apps open and running while switching.
If you're actually having 2 different Windows accounts, try completely resetting the 1Password client in your wife's Windows account, then reinstall to sign in fresh: https://support.1password.com/uninstall-1password/
