Sync between Safari extension and 1Password is slow

howardn,

Thank you for your reply. I appreciate the details. If you need further assistance via email, please don't hesitate to contact support@1Password.com. We can point you to the correct guides, exchange screenshots, and list all the necessary steps.

May I confirm if you are referring to not having your Private vault? If so, while you cannot delete the Private vault, you can change where a new Login item saves. Here's how for the 1Password desktop app:

1. Open and unlock the 1Password desktop app.
2. Click the account name on the top left and select Settings.
3. In the General section under Default Vault, change Save new items in to your preferred vault.

How to change where new items get saved in 1Password for Safari:

1. Open Safari.
2. Right-click the 1Password icon in Safari's toolbar and select Settings.
3. In the Autofill & save section, change New items get saved in to your preferred vault.

To confirm, when you say not in sync, is there an "Offline indicator" (Cloud icon with a line through it) beside the search field in the 1Password desktop app or the 1Password browser extension? Here's a screenshot for reference:

I look forward to your reply.

-Evon