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bdruth
New Contributor
4 days ago

Tahoe - biometrics sensors have been locked out

On my work Mac (M4 Pro MBP), TouchID unlock is basically unusable. On my personal Mac (M1 Max MBP), it seems fine. Tahoe 26.0.1 on both.

Toggling Use Touch ID to unlock your Mac off/on seems to restore the ability for 1Password to use TouchID for a short while, but I think simple things like the computer locking (idle/screensaver/etc) or sleep/wake - basically anything that makes me unlock the Mac again, including a reboot, brings back the "biometrics sensors have been locked out" issue.

My suspicion is that our MDM (we use JAMF) setting `enforceSmartCard` (see https://support.apple.com/guide/deployment/configure-a-mac-smart-cardonly-authentication-depfce8de48b/web) is causing macOS in Tahoe to do bad things with respect to biometrics and 1Password is getting caught in the crossfire. We're using Yubikeys for our PIV.

I'm happy to report this more formally to Apple via Feedback, but I thought I'd start here first to see if y'all have seen anything related to this?

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