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Forum Discussion
GonFishing
2 years agoNew Contributor
That didn't work. Check your password and try again.
After my hard drive failed in my iMac, I rebuilt the system using my MacBook and then booted my MacBook off the external drive to check everything out first. I reinstalled 1Password so that I could e...
1P_Dave
Moderator
2 years agoThank you for clarifying. I see that the issue being discussed in that thread is still open with our development team. If you're willing to send one, then a diagnostics report would help us investigate further:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com
.
With your email please include:
- A link to this thread: https://1password.community/discussion/144446/that-didnt-work-check-your-password-and-try-again
- Your forum username:
GonFishing
- Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
ref: dev/core/core#11343