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Forum Discussion
vidario
3 months agoFrequent Contributor
The extension on Safari stays locked even when the app is unlocked.
Hi, the 1Password extension on Safari remains locked even if the app is unlocked, and I always have to click on the icon to unlock it (the connection between the app and the extension is regularly ac...
1P_Evon
1Password Team
3 months agoHello, vidario. Thank you for writing in. I'm sorry about the issue you're encountering with 1Password.
First, I recommend checking the steps in this support article: If the 1Password browser extension doesn't unlock when you unlock the 1Password app. If you are still experiencing issues, can you check if the problem occurs in other browsers?
-Evon