Forum Discussion

vidario's avatar
vidario
Frequent Contributor
5 months ago

The extension on Safari stays locked even when the app is unlocked.

Hi, the 1Password extension on Safari remains locked even if the app is unlocked, and I always have to click on the icon to unlock it (the connection between the app and the extension is regularly ac...
browser extension
vidario's avatar
vidario
Frequent Contributor
5 months ago

I recorded a short video highlighting the issue and the different behavior between Firefox and Safari.
https://vimeo.com/1041513116?share=copy#t=0
I hope it can be helpful.

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extension on Safari stays locked even when the app is unlocked.","id":"message:45062","revisionNum":1,"repliesCount":4,"author":{"__ref":"User:user:14488"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:45062"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:45062"},"body@stripHtml({\"truncateLength\":200})":" Hi, the 1Password extension on Safari remains locked even if the app is unlocked, and I always have to click on the icon to unlock it (the connection between the app and the extension is regularly ac...","body@stringLength":"421","rawBody":"

Hi, the 1Password extension on Safari remains locked even if the app is unlocked, and I always have to click on the icon to unlock it (the connection between the app and the extension is regularly active). What can I check?

\n\n
\n\n

1Password Version: 8.10.56
\nExtension Version: 8.10.56.28
\nOS Version: Sequoia 15.2
\nBrowser: Safari 18.2 (20620.1.16.11.8)

\n","kudosSumWeight":0,"postTime":"2024-12-19T11:05:35.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:45062_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":59},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi, the 1Password extension on Safari remains locked even if the app is unlocked, and I always have to click on the icon to unlock it (the connection between the app and the extension is regularly active). What can I check?

\n\n
\n\n

1Password Version: 8.10.56
\nExtension Version: 8.10.56.28
\nOS Version: Sequoia 15.2
\nBrowser: Safari 18.2 (20620.1.16.11.8)

"},"Conversation:conversation:45062":{"__typename":"Conversation","id":"conversation:45062","solved":false,"topic":{"__ref":"ForumTopicMessage:message:45062"},"lastPostingActivityTime":"2024-12-22T10:04:48.000-08:00","lastPostTime":"2024-12-22T10:04:48.000-08:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:45062":{"__typename":"ModerationData","id":"moderation_data:45062","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:45062_1":{"__typename":"Revision","id":"revision:45062_1","lastEditTime":"2024-12-19T11:05:35.000-08:00"},"ForumReplyMessage:message:45065":{"__typename":"ForumReplyMessage","id":"message:45065","conversation":{"__ref":"Conversation:conversation:45062"},"author":{"__ref":"User:user:14488"},"revisionNum":1,"uid":45065,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: The extension on Safari stays locked even when the app is unlocked.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:45065"},"parent":{"__ref":"ForumTopicMessage:message:45062"},"body":"

I recorded a short video highlighting the issue and the different behavior between Firefox and Safari.
\nhttps://vimeo.com/1041513116?share=copy#t=0
\nI hope it can be helpful.

","body@stringLength":"191","rawBody":"

I recorded a short video highlighting the issue and the different behavior between Firefox and Safari.
\nhttps://vimeo.com/1041513116?share=copy#t=0
\nI hope it can be helpful.

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