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torsten67's avatar
torsten67
New Contributor
5 months ago

Time to sync Logins from Browser Extension to the Windows App is very long

Hi, when I am creating a new login using the browser extension, it takes several minutes until I can find this new login inside the Windows App. It seems both apps are storing the data differently. I...
browser extension
dudley's avatar
dudley
New Contributor
4 months ago

Got it:
Your support ticket ID is VAW-99821-194.

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to sync Logins from Browser Extension to the Windows App is very long","id":"message:46335","revisionNum":1,"repliesCount":8,"author":{"__ref":"User:user:15848"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:46335"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:46335"},"body@stripHtml({\"truncateLength\":200})":" Hi, when I am creating a new login using the browser extension, it takes several minutes until I can find this new login inside the Windows App. It seems both apps are storing the data differently. I...","body@stringLength":"448","rawBody":"

Hi, when I am creating a new login using the browser extension, it takes several minutes until I can find this new login inside the Windows App. It seems both apps are storing the data differently. Is there a way to force a synchronization for the Windows App?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

\n","kudosSumWeight":0,"postTime":"2025-01-02T06:02:45.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:46335_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":97},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

Hi, when I am creating a new login using the browser extension, it takes several minutes until I can find this new login inside the Windows App. It seems both apps are storing the data differently. Is there a way to force a synchronization for the Windows App?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

"},"Conversation:conversation:46335":{"__typename":"Conversation","id":"conversation:46335","solved":false,"topic":{"__ref":"ForumTopicMessage:message:46335"},"lastPostingActivityTime":"2025-02-25T10:59:56.797-08:00","lastPostTime":"2025-02-25T10:59:56.797-08:00","unreadReplyCount":8,"isSubscribed":false},"ModerationData:moderation_data:46335":{"__typename":"ModerationData","id":"moderation_data:46335","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:46335_1":{"__typename":"Revision","id":"revision:46335_1","lastEditTime":"2025-01-02T06:02:45.000-08:00"},"ForumReplyMessage:message:46341":{"__typename":"ForumReplyMessage","id":"message:46341","conversation":{"__ref":"Conversation:conversation:46335"},"author":{"__ref":"User:user:16116"},"revisionNum":1,"uid":46341,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Time to sync Logins from Browser Extension to the Windows App is very long","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:46341"},"parent":{"__ref":"ForumTopicMessage:message:46335"},"body":"

Got it:
\nYour support ticket ID is VAW-99821-194.

","body@stringLength":"62","rawBody":"

Got it:
\nYour support ticket ID is VAW-99821-194.

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