Signing back into the Community for the first time? You'll need to reset your password to access your account.  Find out more.

Forum Discussion

themis's avatar
themis
Occasional Contributor
8 months ago

Touch ID does not work in new Macbook Air

I setup a new Macbook Air but I cannot get Touch ID to work. I have checked Touch ID in Preferences/Security but every time I use my fingerprint it tells me “That didn’t work, check your password and...
macos
1P_Tommy's avatar
1P_Tommy
Icon for Moderator rankModerator
8 months ago

Thanks Themis. One of the team will be with you as soon as possible.

ref: GUZ-87357-739