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Former Member's avatar
Former Member
3 years ago

Touch ID to unlock 1Pasword on iPad 9

I always have to put in my master password to unlock 1password on websites. How do I fix this..so it recognizes touch id, i have memorized my master password but itʻs cumbersome to have to use that ...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

@ink9well

Thank you for the reply. Please try the following steps in order:

  1. Make sure that Touch ID is setup to unlock the iPad itself: Use Touch ID on iPhone and iPad - Apple Support
  2. Open and unlock 1Password from your iPad's home screen (not from inside of a browser).
  3. Tap your account or collection at the top of the sidebar and choose Settings.
  4. Tap Security, then turn on Touch ID.
  5. Tap the icon for your account or collection at the top left and choose Lock.
  6. Enter your account password to unlock the app.

Now try to use Touch ID when you fill a login into a website: Use 1Password to fill and save in apps and browsers on your iPhone and iPad

Let me know if you run into any issues.

-Dave