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Forum Discussion
jasimon9
4 years agoNew Contributor
Trouble changing passwords
I know you are trying to make 1P better and help with changing passwords. Yet your software needs improvement. I am continually running into situations where 1P is "trying too hard", and I get into a...
Former Member
4 years agoBut now I don't know what the password is because I did not copy it somewhere, and 1P did not update it.
When you say "did not update it", do you mean on the website?
1P asks to update or save the new password and I do so.
You do so meaning you chose to update the existing item or to create a new one? What option did you choose in the popup window? Because it sounds like you chose to create a new item instead of updating the existing one.