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Forum Discussion
Former Member
4 years agoTwo different cpanel OTPs work differently in 1Password
I manage two different shared web hosting setups - one on Namecheap (premium44.web-hosting.com:2083) and one on Krystal (newton.krystal.uk:2083). Both are configured as OTP-enabled accounts. 1Passwor...
Former Member
4 years agoHiya @Joy_1P .
Browser is Firefox 96.0.2, 1Password browser extension is configured to not be connected to the desktop app.
Namecheap:
* Open https://premium44.web-hosting.com:2083
* Unlock 1Password in browser
* Click on username field
* Select login from 1Password dropdown
* Submit first form
* OTP page shows
* 1Password auto-fills the OTP without me doing anything
* 1Password does not render the 1Password icon on the OTP field
* Login completes on submit
Alternate path for Namecheap - get all the way to the OTP page.
* Clear the automatically inserted OTP code
* 1Password does not render the 1Password icon on the OTP field
* Click 1Password icon on extension location
* Click autofill on the correct entry for the current login - OTP code fills in
Krystal
* Open https://newton.krystal.uk:2083
* Unlock 1Password in the browser
* Click on username field
* Select login from 1Password dropdown
* Submit first form
* OTP page shows
* 1Password does not fill the OTP
* 1Password does not render the 1Password icon on the OTP field
* Click 1Password icon on extension location
* Click autofill on the correct entry for the current login - nothing happens
* Click copy on the OTP token value, then click the field, then ctrl-v to paste the code
* Login completes on submit
I have collected page details for both if that's useful, though to my eye the only difference is the Namecheap one has the "filled by us" flags.