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HNofX82's avatar
HNofX82
Dedicated Contributor
2 years ago

Unable to add passkey to my Microsoft account. Important accounts.

I can see a message visible that i can use passkeys with MS account, but having issue creating same.. Not sure where/how to proceed (it asks for a physical usb device)
I was able to create passkeys for all my google accounts with any physical usb device.


This are some settings on my MS account, I have enabled 2FA which shows prompt with a code displayed on my Android device to verify everytime in MS authenticator app.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

  • HNofX82's avatar
    HNofX82
    Dedicated Contributor

    Thanks,
    Did same and it worked but my Microsoft Account in with passkey saved, still appears like earlier ?
    (did this in Firefox)


    Visible under 1password windows app.

  • Tertius's avatar
    Tertius
    Super Contributor

    I meant exactly what I wrote.
    Whatever applies to Google accounts, doesn't apply to Microsoft accounts. Forget Google, concentrate on your Microsoft account.

    1. make sure you have the 1Password browser extension installed
    2. go to the Microsoft account security page you showed in your screenshot
    3. choose "Add a new way to sign in or verify"
    4. choose "use a security key"
    5. choose USB device or NFC, doesn't matter. Then "Next"
    6. 1Password will intercept and offer saving a Passkey to your 1Password Microsoft account item.
    7. Done.
    8. If you now try to sign in to your Microsoft account, 1Password will now offer Passkeys.

    Exactly this workflow works for me with the Chrome browser on a desktop PC/Laptop. If you use a different browser but still supported by 1Password, and on a desktop platform and not mobile, it will probably work for you as well.

  • HNofX82's avatar
    HNofX82
    Dedicated Contributor

    Thanks for reply.
    Did you meant, I don't require any kind of physical key if browser extension is installed ?
    This works fine when adding passkeys to google accounts. but once i clear entire cache/cookies from browser, it wont login to that google account until I have deleted passkey associated with that google account from 1Password.
    *It seems this is not working ? *

    On Microsoft, not sure where to get passkeys enabled, 1password just shows passkey supported, takes me to above pages, but nothing ahead..

  • Tertius's avatar
    Tertius
    Super Contributor

    Use the workflow to add a new USB or NFC physical key. If you have the 1Password browser extension installed, it will intercept before trying to access any physical key and store the passkey within 1Passkey instead. At least this is how it worked for me.