Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Former Member
2 years agoUnable to login with password on aidvantage.com
There is a new web site after the student loan pause, it is:
https://aidvantage.com
I have saved a password for the site, but when I log out and try to sign back in the password is always reject...
Former Member
2 years agoi messed around a few more times, it seems the 1Password app on my Mac, when in the password creating and saving mode, was not saving the password correctly to use it for this site. I'd not seen it on any other site.
I copy and pasted the password into the browser, then had 1Password update the saved password as entered into the site, then used 1Password to enter the password and it logged me in. ::shrugged shoulders::
I don't understand it, but now it works.
Thank you.
PS Here is the Support ID number: [#SHI-44669-816]