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Forum Discussion
Unable to reveal password "on secure drive"
I have my 1Password settings set to always reveal passwords. Some accounts still say the password is on the secure drive. How do I see my passwords? Some accounts are frozen until I can fix this.
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1P_Dave
Moderator
Moderator@KeithJackson
Thanks for posting the screenshot. It looks like you're saved "on secure drive" as the password for your Scotia Bank account in 1Password. If this was a mistake then you might be able to restore the actual password by following these steps:
- Open the 1Password desktop app.
- Click on the item for Scotia Bank.
- Hover over the password field and then click on the down arrow that appears to the right of the password field.
- Click View password history.
- Find the right password and click Copy.
- Click Done.
- Click Edit.
- Paste the password in the password field and click Save.
If that doesn't work, or if you don't see password history, then you'll need to contact Scotia Bank to reset your password. Make sure that you save the new password in 1Password when you've set it on Scotia Bank's website.
Let me know if you have any questions.
-Dave
