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jgalton's avatar
jgalton
Occasional Contributor
2 years ago

Unable to save form information

I intentionally had not updated my one password for several years until I was forced to after upgrading to Mac OS 14. The new version is extremely frustrating to use. I do not understand how your sof...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello jgalton! 👋

Thank you for reaching out and I'm sorry that you're running into trouble with 1Password on your Mac. If you're using the desktop app then you can choose a more compact version of the user interface by following these steps:

  1. Open and unlock 1Password for Mac.
  2. Click on 1Password next to the  in the menu bar.
  3. Click Settings.
  4. Click Appearance.
  5. Under Density, choose Compact.

What happened to the feature that allowed me to save form information that I have entered into my current web page? In the old version I could simply select an option that saved my current form information. In the new version it asks me what type of information I am trying to save and then it takes me to the 1Password Gui and presents me with a blank login template!

Can you tell me a little more about the form that you're trying to save? If it's a login form then 1Password should offer to save your login right on the webpage:

Let me know if you don't see that or if you're trying to save a form that doesn't include login information (a username and password).

-Dave