Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Unable to save item.
I keep getting an error to save a new item or update an existing one.
When I restart my browers it starts working again for some time, but after a while, it doesn't work anymore.
1P...
kamillelonek gotcha, thanks for letting me know. Though some updates were made to the beta extension and app, there are some cases (like yours) in which the bug is still present. I appreciate your willingness to try everything, and I am truly sorry about the experience.
If you're up for it, I do want to get your extension console logs and share them with our developers. This would allow our developers to investigate the issue in situations like yours further.
To collect your extension console log, please reproduce the error and then follow the steps here: https://support.1password.com/cs/extension-console-log/
Attach the logs to an email message addressed to support+forum@1password.com. With your email please include:
- A link to this thread: https://1password.community/discussion/138219/unable-to-save-item#latest
- Your forum username: kamillelonek
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you again for your patience and efforts.
