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kamillelonek's avatar
kamillelonek
New Contributor
3 years ago

Unable to save item.

I keep getting an error to save a new item or update an existing one.

When I restart my browers it starts working again for some time, but after a while, it doesn't work anymore.

1Password Version: Not Provided
Extension Version: Version 2.7.0
OS Version: macOS Ventura 13.2.1 (22D68)
Browser:_ Brave v1.48.164

browser extension
  • 1P_David's avatar
    1P_David
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi kamillelonek ,

    Thanks for reaching out!

    Can you try the following and let us know if it resolves the issue you're encountering when attempting to save items?

    1. Open your browser.
    2. Right-click the 1Password icon in the browser's toolbar and select "Settings".
    3. Under General, disable the "Integrate with 1Password app" setting if currently turned on.
    4. Under Accounts & Vaults, click the kebab menu ( ⋮ ) to sign out of your account.
    5. Click "+ Sign in to a new account" to sign back in.
    6. Back in the 1Password extension's settings page, under General, re-enable "Integrate with 1Password app".

    Let us know how things come along.