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Forum Discussion

ionos's avatar
ionos
Occasional Contributor
3 years ago

"Unable to save item" when trying to add sign-in-with-Google item in Chrome

When trying to save a "via-Google" login in Chrome, I keep getting an error message "Unable to save item". Is this a known issue? How can I debug this further? Thanks, -i 1Pass...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @Beto247,

I'm sorry that you are also running in to this issue. I think it would be useful if we can take a look at some logs to see if the team are able to further assist. Could you please send over the following:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!