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Forum Discussion

siplhium's avatar
siplhium
New Contributor
4 years ago

"Unable to Save" password

I'm trying to log in to a TP-Link's tech support community site with password I created and saved in 1Password. First, 1Password doesn't offer me a password to fill in, even though I have the site's ...
browser extension
ag_chantelle's avatar
ag_chantelle
Icon for 1Password Team rank1Password Team
4 years ago

siplhium

It looks like Chrome is having some trouble reaching the database to save your Login. Can you try the following and let me know if it resolves the issue?

  1. Right-click on the 1Password icon on Chrome's toolbar > Remove from Chrome.
  2. Install a fresh copy of 1Password from here > Close and Open Chrome > Try 1Password again.