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Stanthewizzard's avatar
Stanthewizzard
Occasional Contributor
2 years ago

Unable to sign in to a Google account using a saved passkey

Neither Google nor Microsoft offers me to use passkey as a sign in method. Am I doing it wrong ? Thanks 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not ...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey Stanthewizzard,

Let's start with the steps to set up a passkey Google and see if things are working as they should be:

  1. Make sure you are using the latest beta version of 1Password in your browser (2.12.0)
  2. Sign in to your Google account as you normally would
  3. Click on your account in the right hand corner and choose 'Manage your account'
  4. Choose Security in the left hand panel and then beneath 'How you sign in to Google' click 'Add a passkey'
  5. Select your account in the prompt that appears from 1Password and choose Save.
  6. You should now see '1 passkey' added within that 'How you sign in to Google' section.

Let me know how these steps go and if when you sign out and sign back in again you are offered your passkey to sign in.