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Stanthewizzard's avatar
Stanthewizzard
Occasional Contributor
2 years ago

Unable to sign in to a Google account using a saved passkey

Neither Google nor Microsoft offers me to use passkey as a sign in method. Am I doing it wrong ? Thanks 1Password Version: Not Provided Extension Version: Not Provided OS Version: Not ...
browser extension
Former Member's avatar
Former Member
2 years ago

1p_jac : I've managed to fix the issue on my google account. It appears there are 2 ways to register passkeys to your google account. The obvious "Passkeys" option on google account seems to fail, as above. But I went into the "Security keys" option in my google account, clicked "Add security key" and 1Password immediately offered to save the passkey. The 1Password passkey registered in this way now works perfectly in both Chrome and Edge.

Using Security Keys, I didn't get the message about not working on this device, as I did with the Passkeys option.