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Forum Discussion

videophile's avatar
videophile
New Contributor
11 months ago

United.com account login wont autofill

When opening the login field on https://www.united.com/en/us and selecting the username/password, the fields don't get filled. 1Password Version: 8.10.28 Extension Version: 2.22.1 OS Vers...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
11 months ago

Hey videophile,

I have been doing some testing on https://www.united.com/en/us but I'm having a hard time replicating the behaviour you are describing. Can you let me know the steps you are taking to fill? Are you clicking on the autofill menu that appears beneath the fields?

In addition, can you try these steps to manually resave your login and let us know if it helps:

  1. Go to the log in page
  2. Manually enter your log in details but don't click enter or sign in.
  3. Right click the 1Password icon in your browser toolbar and choose 'Save Login'
  4. Give it a title and click Save.
  5. Now refresh the page and see if you are able to fill.

Let us know how that goes!