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mixture's avatar
mixture
Occasional Contributor
3 years ago

Unlocking 1Password Browser Extension Doesn't Unlock the Main App (or Quick Access)

I think this wasn't like this before... Latest 1Password 8 on Mac (on latest Ventura). I use Firefox. When I unlock 1Password in Firefox first, it does not unlock the actual 1Password app or...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

Hello mixture! 👋

I'm sorry that 1Password isn't working correctly. It sounds like you may be running into a known issue with communication between 1Password in the browser and the 1Password app. Our developers have released a fix for the issue in the latest version of 1Password, can you please update to version 8.9.15:

How to keep 1Password up to date

After updating please restart your Mac. Let me know if you still see the issue. 🙂

-Dave