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Forum Discussion

System's avatar
System
Super Contributor
4 months ago

Unlocking 1Password in Safari requires entering the password twice

This discussion was created from comments split from: 1Password Extension Does Not Unlock.
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 months ago

Joelc

I'm sorry for the delay in responding. I've done some testing and I can't reproduce the issue on my end, when I click on the 1Password icon in Safari's toolbar after turning off "Integrate this extension with the 1password desktop app" then I can unlock 1Password for Safari by entering my account password just once.

So that I can better understand the situation can you tell me the following:

  1. What version of macOS and 1Password for Safari are you currently running?
  2. Are you clicking on the 1Password icon in the toolbar? Or in a username/password field on a website?
  3. After you enter your account password the first time, does the unlock prompt just disappear and a lock symbol appear over the 1Password icon in Safari's toolbar?

The Kevin that you were speaking to via email is also active on the forum, his username is kevin_li. 🙂

-Dave