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Former Member's avatar
Former Member
4 years ago

Unsupported QR code on iOS

Hi, I am trying to scan a QR code for the one-time password feature on this website: https://www.paniniamerica.net/myaccount/2fa-authentication.html and I keep getting an error in my iOS app saying "...
ios
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Hi @BareMetal23:

Thanks for checking back. I was able to replicate this issue, and I believe I know why it happened. As a workaround, if you use 1Password in the browser, instead of 1Password on iOS, you should be able to add the QR code successfully, using the Scan QR Code entry in the 3 dot menu.

While the issue doesn't lie directly with us (the QR code is not properly escaping spaces, and as such is malformed), I'll flag this internally so we can keep an eye on this issue.

Cheers!

ref: dev/core/core#10307
ref: apple-5506