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Forum Discussion

Former Member's avatar
Former Member
3 years ago

Use suggested password will not autofill

When dealing with a website which requires registration, the "Use suggested password" 1password popup will appear, but clicking on the popup window will not fill the password. Not even on this web co...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @Blutarsky,

It sounds like you might be running into a known issue that we are currently investigating. This may be caused by some syncing troubles from the browser extension's authentication with our server. I apologize for any interruption in your workflow caused by this issue.

In the meantime, could you try the following to see if it helps?

  1. Open your browser.
  2. Right-click the 1Password icon in the browser's toolbar and select "Settings".
  3. Under General, disable "Integrate with 1Password app".
  4. Under Accounts & Vaults, click the ( â‹® ) three dots to sign out of your account.
  5. Click "+ Sign in to a new account" to sign back in.
  6. If you have the 1Password app installed re enable "Integrate with 1Password app".

Let us know how you get on!

ref: dev/core/core#17386