Signing back into the Community for the first time? You'll need to reset your password to access your account. Find out more.
Forum Discussion
Former Member
4 years agoVery slow app opening
Since that last major update for 1Password for browser, about 2 months ago or something like that.... the windows version is opening extremly slow. It takes it about 5sec to open, regardless of the m...
Former Member
4 years agoHey @Denzil ,
1Password in your browser is integrated to the 1Password desktop app on your Windows. When you click the extension to unlock it, it actually launches the desktop app first, syncs it, and then shows the unlock screen of the desktop app. This process can take ~2-5 seconds. While 5 seconds is on the verge of being a bit too long, you can try and reduce that time by resetting the desktop app like so:
- Log into your account at https://my.1password.com and make sure that all of your vaults and passwords are there. We're going to delete them from the desktop app so this is your source of backup and restore - do not proceed if something is missing here.
- Reset the desktop app as instructed here: https://support.1password.com/cs/starting-over/
- Open the newly reset desktop app, then re-add your 1Password account to it.
- Restart your computer, open the desktop app, then open the browser and see if things work faster.
There are two alternative options here, if you prefer them:
- Disable the integration with the desktop app; right-click the extension icon in your browser's toolbar -> Settings -> Turn off the "Integrate with 1Password app" option there. That will make the extension respond immediately when you call it to unlock.
- Try 1Password 8 beta. The new version of 1Password is still under development, but is already available in beta and it provides a much faster and better experience (both on Linux and Windows). You can install it from here: https://1password.community/discussion/121163/1password-8-for-windows-early-access-%F0%9F%A5%B3#latest