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Forum Discussion

Former Member's avatar
Former Member
2 years ago

Web 1PW login tab opens when I use 1PW for filling a login

When I click into any website login field enter the PW for 1PW then select the username & PW for that page, a new web 1PW login tab opens. This started on 8/22 and is kinda annoying. Thanks-Rober...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello @rjmuller! 👋

I'm sorry that you're running into sign in and unlock issues when using 1Password for Safari. As a first step can you please update to version 2.14.1 of 1Password for Safari: How to keep 1Password up to date in your browser

If that still doesn't work then check to make sure that integration between the 1Password extension and the desktop app is turned on:

  1. In your browser’s toolbar, right-click the 1Password icon and choose “Settings”.
  2. In the “General” section, make sure “Integrate with 1Password app” is turned on.
  3. Quit and re-open your browser.
  4. Click the 1Password icon in your browser’s toolbar.
  5. Follow the on-screen prompts to unlock 1Password in the browser.

Let me know if you still see the issue after following these steps.

-Dave