Why can't I get real tech support rather than bot replies?

Hi folks,

As danco mentioned there is nothing 1Password employees can do to give you access to your data if you've forgotten your account password. This guide can walk you through the tips we have at our disposal:

If you forgot your 1Password account password or you can't unlock the app

Failing that, the only recourse would be to create a new account, move any remaining credit over from old to new, and delete the old. If that is what is required, our team can help with that via email.

Ben