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Former Member
3 years ago

Why can't I unlock my 1Password in my browser (doesn't work in Chrome or FF) anymore with TouchID?

I used to be able to use TouchID to unlock my 1Password in either Chrome or Firefox. It seems with the latest release, this is no longer the case. Why? 1Password Version: 7.9.5 (70905002) E...
browser extension
Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @tomjadams:

Are you still running into trouble unlocking the 1Password desktop app and 1Password in Brave at the same time? Let me know if you're still having trouble, and I'll be able to take a closer look.

Jack

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can't I unlock my 1Password in my browser (doesn't work in Chrome or FF) anymore with TouchID?","id":"message:33794","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:33794"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:33794"},"body@stripHtml({\"truncateLength\":200})":" I used to be able to use TouchID to unlock my 1Password in either Chrome or Firefox. It seems with the latest release, this is no longer the case. Why? \n\n \n\n 1Password Version: 7.9.5 (70905002) \nE...","body@stringLength":"444","rawBody":"

I used to be able to use TouchID to unlock my 1Password in either Chrome or Firefox. It seems with the latest release, this is no longer the case. Why?

\n\n
\n\n

1Password Version: 7.9.5 (70905002)
\nExtension Version: 2.3.4
\nOS Version: MacOS Monterey 12.4
\nReferrer: forum-search:can't unlock in browser with touchid anymore

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I used to be able to use TouchID to unlock my 1Password in either Chrome or Firefox. It seems with the latest release, this is no longer the case. Why?

\n\n
\n\n

1Password Version: 7.9.5 (70905002)
\nExtension Version: 2.3.4
\nOS Version: MacOS Monterey 12.4
\nReferrer: forum-search:https://1password.community/search?Search=can't%20unlock%20in%20browser%20with%20touchid%20anymore

"},"Conversation:conversation:33794":{"__typename":"Conversation","id":"conversation:33794","solved":false,"topic":{"__ref":"ForumTopicMessage:message:33794"},"lastPostingActivityTime":"2022-06-29T13:36:16.000-07:00","lastPostTime":"2022-06-29T13:36:16.000-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:33794":{"__typename":"ModerationData","id":"moderation_data:33794","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:33794_1":{"__typename":"Revision","id":"revision:33794_1","lastEditTime":"2022-05-27T07:04:08.000-07:00"},"ForumReplyMessage:message:33797":{"__typename":"ForumReplyMessage","id":"message:33797","conversation":{"__ref":"Conversation:conversation:33794"},"author":{"__ref":"User:user:7975"},"revisionNum":1,"uid":33797,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Why can't I unlock my 1Password in my browser (doesn't work in Chrome or FF) anymore with TouchID?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:33797"},"parent":{"__ref":"ForumTopicMessage:message:33794"},"body":"

Hi @tomjadams:

\n\n

Are you still running into trouble unlocking the 1Password desktop app and 1Password in Brave at the same time? Let me know if you're still having trouble, and I'll be able to take a closer look.

\n\n

Jack

","body@stringLength":"238","rawBody":"

Hi @tomjadams:

\n\n

Are you still running into trouble unlocking the 1Password desktop app and 1Password in Brave at the same time? Let me know if you're still having trouble, and I'll be able to take a closer look.

\n\n

Jack

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