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Former Member's avatar
Former Member
3 years ago

Why can't I unlock my 1Password in my browser (doesn't work in Chrome or FF) anymore with TouchID?

I used to be able to use TouchID to unlock my 1Password in either Chrome or Firefox. It seems with the latest release, this is no longer the case. Why? 1Password Version: 7.9.5 (70905002) E...
browser extension
DenalB's avatar
DenalB
Super Contributor
3 years ago

Hey @tomjadams !

I'm using Brave browser v1.40.109 and 1Password in the browser v2.3.8 beta. Also, I'm using 1Password 8.8.0-165 beta on Windows 11 Pro 21H2 (22000.778). When unlocking the desktop app, the browser extension unlocks, too and vice versa.

Did you enable browser integration in the app and the browser extension? 🤔

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can't I unlock my 1Password in my browser (doesn't work in Chrome or FF) anymore with TouchID?","id":"message:33794","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:33794"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:33794"},"body@stripHtml({\"truncateLength\":200})":" I used to be able to use TouchID to unlock my 1Password in either Chrome or Firefox. It seems with the latest release, this is no longer the case. Why? \n\n \n\n 1Password Version: 7.9.5 (70905002) \nE...","body@stringLength":"444","rawBody":"

I used to be able to use TouchID to unlock my 1Password in either Chrome or Firefox. It seems with the latest release, this is no longer the case. Why?

\n\n
\n\n

1Password Version: 7.9.5 (70905002)
\nExtension Version: 2.3.4
\nOS Version: MacOS Monterey 12.4
\nReferrer: forum-search:can't unlock in browser with touchid anymore

\n","kudosSumWeight":0,"postTime":"2022-05-27T07:04:08.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:33794_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":84},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I used to be able to use TouchID to unlock my 1Password in either Chrome or Firefox. It seems with the latest release, this is no longer the case. Why?

\n\n
\n\n

1Password Version: 7.9.5 (70905002)
\nExtension Version: 2.3.4
\nOS Version: MacOS Monterey 12.4
\nReferrer: forum-search:https://1password.community/search?Search=can't%20unlock%20in%20browser%20with%20touchid%20anymore

"},"Conversation:conversation:33794":{"__typename":"Conversation","id":"conversation:33794","solved":false,"topic":{"__ref":"ForumTopicMessage:message:33794"},"lastPostingActivityTime":"2022-06-29T13:36:16.000-07:00","lastPostTime":"2022-06-29T13:36:16.000-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:33794":{"__typename":"ModerationData","id":"moderation_data:33794","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:33794_1":{"__typename":"Revision","id":"revision:33794_1","lastEditTime":"2022-05-27T07:04:08.000-07:00"},"ForumReplyMessage:message:33799":{"__typename":"ForumReplyMessage","id":"message:33799","conversation":{"__ref":"Conversation:conversation:33794"},"author":{"__ref":"User:user:16587"},"revisionNum":1,"uid":33799,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Why can't I unlock my 1Password in my browser (doesn't work in Chrome or FF) anymore with TouchID?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:33799"},"parent":{"__ref":"ForumTopicMessage:message:33794"},"body":"

Hey @tomjadams !

\n\n

I'm using Brave browser v1.40.109 and 1Password in the browser v2.3.8 beta. Also, I'm using 1Password 8.8.0-165 beta on Windows 11 Pro 21H2 (22000.778). When unlocking the desktop app, the browser extension unlocks, too and vice versa.

\n\n

Did you enable browser integration in the app and the browser extension? 🤔

\n\n

\n\n

","body@stringLength":"1061","rawBody":"

Hey @tomjadams !

\n\n

I'm using Brave browser v1.40.109 and 1Password in the browser v2.3.8 beta. Also, I'm using 1Password 8.8.0-165 beta on Windows 11 Pro 21H2 (22000.778). When unlocking the desktop app, the browser extension unlocks, too and vice versa.

\n\n

Did you enable browser integration in the app and the browser extension? 🤔

\n\n

\n\n

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