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Forum Discussion
Former Member
2 years agoWhy does the Chrome keyboard shortcut keep reverting/resetting to its original value?
I'm not sure if it's when Chrome Updates or the 1Password Extension but the "Activate the extension" keyboard shortcut keeps getting reset to Cmd+Shift+X. Since I use my browser to edit documents, th...
thavidu
10 months agoNew Contributor
This has been bugging me forever as well, it always resets itself every few weeks no matter what I do to get rid of it. Understood that chrome reseting is not in your control, but what IS in your control is the default value- can you please get rid of it? That way users who actually want it, can set it themselves, and other, more frustrated users like me aren't more likely to uninstall the extension entirely because of it continuously taking over the google docs strikethrough shortcut every few weeks. I would argue that the userbase of google docs is likely larger than the number of people who use the keyboard shortcut feature for 1password, so I suspect your retention opp-size of making this change (and giving up the default) is definitely worth it.
Alternatively, just set a different default keyboard shortcut that doesn't conflict with the google doc ones ><
Its also really rare for any extension to even bother setting a default shortcut key-- I have 20 chrome extensions installed and only about 3 of them install themselves with a default shortcut key.