Forum Discussion

notnotjake's avatar
notnotjake
Frequent Contributor
5 months ago

Why is 1Password web extension still so buggy?

I've been using 1Password for years and the web extension has never been as buggy. Constant issues with the extension thinking it's locked and issues with it connecting to the main app. It's actually...
browser extension
earth-sol's avatar
earth-sol
New Contributor
3 months ago

Hi David,

It’s hard to reproduce, what I’ve noticed is it happens whenever there are 1Password updates. I don’t know when you’ll be doing an update, if you want to give me a heads up of like it will happen on this day at this time, I can keep an eye out & send diagnostic reports back.

I’ve also commented on a similar post from another member here: https://www.1password.community/discussions/1password/sluggish-slow-buggy/45675

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is 1Password web extension still so buggy?","id":"message:44805","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:14170"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:44805"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:44805"},"body@stripHtml({\"truncateLength\":200})":" I've been using 1Password for years and the web extension has never been as buggy. Constant issues with the extension thinking it's locked and issues with it connecting to the main app. It's actually...","body@stringLength":"459","rawBody":"

I've been using 1Password for years and the web extension has never been as buggy. Constant issues with the extension thinking it's locked and issues with it connecting to the main app. It's actually incredibly annoying that these issues haven't been addressed at all in months

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Safari

\n","kudosSumWeight":3,"postTime":"2024-12-16T12:09:26.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:44805_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":90},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I've been using 1Password for years and the web extension has never been as buggy. Constant issues with the extension thinking it's locked and issues with it connecting to the main app. It's actually incredibly annoying that these issues haven't been addressed at all in months

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Safari

"},"Conversation:conversation:44805":{"__typename":"Conversation","id":"conversation:44805","solved":false,"topic":{"__ref":"ForumTopicMessage:message:44805"},"lastPostingActivityTime":"2025-02-18T01:22:32.906-08:00","lastPostTime":"2025-02-18T01:22:32.906-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:44805":{"__typename":"ModerationData","id":"moderation_data:44805","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:44805_1":{"__typename":"Revision","id":"revision:44805_1","lastEditTime":"2024-12-16T12:09:26.000-08:00"},"ForumReplyMessage:message:151711":{"__typename":"ForumReplyMessage","id":"message:151711","conversation":{"__ref":"Conversation:conversation:44805"},"author":{"__ref":"User:user:18402"},"revisionNum":1,"uid":151711,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Why is 1Password web extension still so buggy?","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:151711"},"parent":{"__ref":"ForumTopicMessage:message:44805"},"body":"

Hi David,

It’s hard to reproduce, what I’ve noticed is it happens whenever there are 1Password updates. I don’t know when you’ll be doing an update, if you want to give me a heads up of like it will happen on this day at this time, I can keep an eye out & send diagnostic reports back.

I’ve also commented on a similar post from another member here: https://www.1password.community/discussions/1password/sluggish-slow-buggy/45675

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Hi David,

It’s hard to reproduce, what I’ve noticed is it happens whenever there are 1Password updates. I don’t know when you’ll be doing an update, if you want to give me a heads up of like it will happen on this day at this time, I can keep an eye out & send diagnostic reports back.

I’ve also commented on a similar post from another member here: https://www.1password.community/discussions/1password/sluggish-slow-buggy/45675

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