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Forum Discussion
jazzman
4 years agoFrequent Contributor
Why will my username and password not load on a particular website?
I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I...
ag_chantelle
1Password Team
4 years agoI'd hate for us to throw in the towel when this is, seemingly, a simple issue to solve. If you search for the item in your vault (from the desktop app), is it listed there? What vault is it saved to? If you go to Preferences > Vaults > Include in All Vaults, is the vault where the item is saved to selected, like this?