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Forum Discussion
Why will my username and password not load on a particular website?
I just added a new website to my 1Password this afternoon, but it will not load the username and password when I hit the little circle that does that nor will it do so when I hit command backslash. I have to copy and paste the username and pw on this one to log in. How can I correct this so the username and pw will load correctly?
1Password Version: 7.9.2
Extension Version: 7.9.2
OS Version: macOS 10.15.7
@ag_ana:
I've continued to try to work with this to no avail. I'm sure I'm missing something in the first few steps of setup. Maybe you could walk me through the first few steps? When I get to the login page, 1Pass is not recognizing this site. Therefore, it doesn't give you the username and password.
When I try to save it and then log in, the above is what I get. I've tried it many different ways to no avail. I definitely used your instructions to the letter multiple times. I keep getting the same results. Frustrating.
@ag_ana:
I followed your instructions to the letter several times. It still does not work. I'm getting the following message when I try to log in to the site: "The resource you are looking for has been removed, had its name changed, or is temporarily unavailable." So far it only works when I copy and paste the username and pw. I'm using Safari and Catalina 10.15.7.
Thank you! I was able to fill both username and password on the login form using these instructions:
How to save a Login manually in your browser
Can you give that a try and see if it works for you too?
@ag_ana:
Here you go:
https://connectcloud.cummins.comThis is where my 1Pass goes when I initially try to access the website.
Please share the full URL to this website so we can test it here too. Thank you!
