Forum Discussion

drewe20001's avatar
drewe20001
Occasional Contributor
3 years ago

"you can only sign in to one Our Family account at a time" - unsolvable error?

My daughter is unable to sign into 1Password 8 on her Mac, despite me helping her Rescue her account and reset her password today. The prompt on her Mac, after entering the correct password, says ...
macos
drewe20001's avatar
drewe20001
Occasional Contributor
3 years ago

Thank you for this. I got:
Your support ticket number is 120989.
(This is a family account attached to my business account, if that's helpful)