Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

yubikey and app login ( only works with authenticator?)

Ok after sorting out id touch , with a fresh install , I get to the point where I find I use my yubikey to authenticate , but when it asks for which did not work and I had to authenticate usin...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
4 years ago

Hello @peawee! 👋

I'm sorry to hear that you're having trouble using your YubiKey Security Key. When you insert and tap on your Security Key does anything happen on screen? Or do you have to click Cancel to dismiss the Security Key prompt and then use your Authenticator app? Does this happen when adding an account to the 1Password for Mac app?

If the answer to the above is yes then do you have a PIN code setup for your YubiKey? We're tracking an issue where having a PIN code enabled is preventing the YubiKey from being used on macOS.

ref: dev/apple/issues#5567