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Forum Discussion
Z Fold4
Biometric unlock not working on z fold 4
1P_Timothy
1Password Team
1Password TeamHello @zfold4man, I'm sorry to hear there's an issue with Biometric unlock on your device!
Could you share any additional details about what isn't working? Do you see any error message? What form of biometry are you trying to use?
With most device's 1Password will only accept fingerprint biometry. 1Password 8 for Android also finishes Biometric unlock setup differently than 1Password 7. If you're used to setting up Biometric unlock with 1Password 7 for Android, you can try these steps instead:
1. Confirm a fingerprint is registered on your device.
2. Open and unlock 1Password.
3. Tap Settings > Security.
4. If on, tap Biometric unlock off.
5. Tap Biometric unlock on.
6. Lock 1Password.
7. Open and unlock 1Password with your account password.
On step 7 after opening 1Password you should see text below the account password field letting you know you can enter your password to finish Biometric unlock setup.
