BUG: cli auth prompt immediately dismissed with Apple Watch [macOS]

Hey all! The latest nightly release of the 1Password app contain the major update to the authorization prompts I talked about earlier this week. The new prompts not only look prettier (if you ask me), but I expect them to solve the reported issue as well.

You can try out the nightly release by following these steps, but selecting "Nightly" instead of "Beta" as the release channel. Alternatively, these will be available in the beta release sometime soon.

If you give it a try, let me know if this resolves the issue!

Thanks for bringing this to our attention. I'm sorry that you're running into this. We are currently working on an major update for the authorization prompts that might solve this problem.

I'll report back when that update is available on the nightly or beta releases of the app, so you can give it a try.

Hi! I thought I'd bump this thread, as this just started happening to me recently. Two potential factors from the thread so far that match my case: I am operating my Mac in clamshell mode, and I do have 'Unlock my Mac with Apple Watch' enabled. When the problem occurs, I've found extracting my Mac, opening it, and running op signin in the CLI will work: I get the TouchID prompt, answer it, and things work...until I close the clamshell again, at which point it's no dice. Happy to generate diagnostics if needed; hopefully this is a fixable problem!

Did anyone manage to solve this? Having it intermittent and it's driving me mad as the only way to solve it is to reboot

Thanks @mike0x41

We've got your report.

ref: DCG-58227-949

Hi @mike0x41 and @drewipson:

Would each of you mind sharing some diagnostics details with us? I'd like to ask you both to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/128135/bug-cli-auth-prompt-immediately-dismissed#latest
• Your forum username: mike0x41 / drewipson

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

@Joris_1P I wanted to upvote this thread. I got an apple watch yesterday and enabled "Allow Apple Watch to unlock Mac" in system settings. I immediately started having issues with my ssh-keys and ssh-agent. Once I turned it off, everything started working. 😅

@Joris_1P yes! 😆

Thanks for sharing that, @mike0x41! To get the full picture clear: are you using an Apple Watch by any chance?

I have an interesting variant of this bug:

I have biometric lock enabled but my laptop is closed and i'm connected to an external monitor (therefore biometric lock isn't available) - not a problem when using the Quick Access shortcut to open 1Password, but looks like 1Password being unlocked isn't enough for first run of the op item get command and it's failing on the immediately dismissed biometric authorization prompt

op --version: 2.14.0
os: mac os 13.2
macbook pro m2