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Forum Discussion
CLI hangs when requesting items
the cli had been working without issues for a while but about a day ago it began to indefinitely hang when fetching an item.
When I run: op item get XXX --otp --debug I get:
9:35AM | DEBU...
ScottS1P
1Password Team
1Password TeamHello everyone,
If you are encountering an issue with the 1Password CLI not authenticating correctly, or the command hangs after a NmRequestDelegatedSession debug line, there are a few things that may help to resolve this.
- If the 1Password app is installed:
- Check if the Settings > Developer > Integrate with 1Password CLI option is enabled.
- Also check Settings > General > Show 1Password in the menu bar (Mac) or Keep 1Password in the notification area (Windows).
- Make sure both option are also enabled, then try the CLI command again.
- Fully quit the 1Password app from the menu bar or system tray, then reopen it, unlock 1Password, and try the CLI command again.
- Make sure you have 1Password CLI and 1Password app fully updated to the latest version.
- Reboot your device.
If the problem still occurs after trying the above steps, send an email to support@1password.com so we can help you investigate further. To help expedite your case, include a link to this thread, your community username if you've posted here already, a copy of the output from the CLI command with --debug specified (do not include any secret or confidential information. Please review and redact the log lines before sending), any troubleshooting steps you've tried, the installed version of the CLI tool and 1Password app, and a diagnostics report if the 1Password app is installed on your device.
Thank you,
