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recastjeff's avatar
recastjeff
New Contributor
3 months ago

Google Workspace suspended users not made inactive in 1Password

Our Google Workspace SCIM bridge was initially working, but at some point users who are suspended in Google Workspace stopped being inactivated in 1Password. Health checks are successful. Status for each service shows "connected". New users are provisioned. I do find the following error in the logs occasionally (some info redacted):

{
"time": "2024-12-03T14:31:52.567297803Z",
"stream": "stdout",
"_p": "F",
"log": "2:31PM ERR failed to renew subscription error=\"retry: max execution times reached (3): Server: (failed to Subscribe), failed to WatchForReportsEvent for event sync: Server: (failed to reportsAPI.Activities.Watch), googleapi: Error 400: Invalid request: Event sync not found in manifest., invalid\" application=op-scim build=209073 component=SubscriptionRenewal hostname=[redacted] instance_id=[redacted] version=2.9.7",
"kubernetes": {
"pod_name": "op-scim-bridge-6748d55f96-8vk79",
"namespace_name": "op-scim-bridge",
"pod_id": "c0aefdea-b580-4a55-ba54-97dc7c6f95ac",
"labels": {
"app": "op-scim-bridge",
"pod-template-hash": "6748d55f96"
},
"host": "ip-172-20-147-56.ec2.internal",
"container_name": "op-scim-bridge",
"docker_id": "06e0c79868d4da30d4afd190ae737b69225582c8c8b3c6fbf3f4457727108f9a",
"container_hash": "docker.io/1password/scim@sha256:d672c06ed2d8faa9e9bbe317324c4285970b0dbfbeca752d6ed2f34d93a8e0f7",
"container_image": "docker.io/1password/scim:v2.9.7"
}
}


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  • Kevin_1P's avatar
    Kevin_1P
    Icon for 1Password Team rank1Password Team

    Hey recastjeff,

    Sorry you're experiencing this. We'll need to get a closer look at the SCIM bridge logs, so could I get you to reach out to support+forum@1password.com using the email address you use for your 1Password account? Include your forum user name and link to this post if you can.

    Thanks!