Okta SCIM Bridge Not Connecting even with Provisioning On.
Hi friends,
I've been banging my head on this one since yesterday. We're on 1Password Business, and had a series of events that lead us here.
User was left in Pending and did not get automatica...
Thanks for reaching out! Sharing a few questions below to help us gather more context.
"What would I be missing with getting Okta working with the SCIM bridge":
* Initially when the user was left in Pending, did this only occur for a single user? Were you able to check the status of the SCIM bridge at this point?
* After setting up the SCIM bridge again, are newly created users still stuck in the Pending state, or is this issue resolved? More specifically, which aspect isn't working in the integration between your SCIM bridge and Okta at this point?
"What are the chances of going through the process to re-enabling this again that we encounter an org suspend event again?":
* Were all of the users in the org suspended, including active users? Or were they specific users from a group, with a particular status?
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On.","id":"message:80362","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:12194"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:developers"},"conversation":{"__ref":"Conversation:conversation:80362"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:80362"},"body@stripHtml({\"truncateLength\":200})":" Hi friends, \n\n I've been banging my head on this one since yesterday. We're on 1Password Business, and had a series of events that lead us here. \n\n User was left in Pending and did not get automatica...","body@stringLength":"1881","rawBody":"
Hi friends,
\n\n
I've been banging my head on this one since yesterday. We're on 1Password Business, and had a series of events that lead us here.
\n\n
User was left in Pending and did not get automatically confirmed.
\n\n
\n
Attempted to use access logs on SCIM bridge but unable to get in as we didn't have our bearer token \nAttempted to regenerate tokens, but at the time didn't know how to update said tokens in SCIM bridge.
\n
Figured that we would spin a new GCP Kubernetes Cluster up and store the bearer token on a new integration
\n
Updated the DNS record for our scim provisioning site with the new Cluster external IP
\n
Disabled/rmoved the old Integration and removed it and was deferring for the new SCIM bridge.
\n
Turned on Provisioning Users and Groups on 1Password Admin for the Integration
\n
Unable to use the bearer token in Okta to complete as we get the re-occuring error: Error authenticating: No results for users returned”
\n
Turned off Provisioning Users and Groups, and noticed the Org users were suspended sometime during this process
\n
Managed to use 1Password CLI and a slapped together shell script to reactivate it automatically, but noticed some users were in a Recovery Pending state.
\n
\n\n
I guess I'm hoping to get some help with these questions:
\n\n
\n
What would I be missing with getting Okta working with the SCIM bridge
\n
What are the chances of going through the process to re-enabling this again that we encounter an org suspend event again?
\n
\n\n
Thanks for taking the time to read this!
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBrowser: Not Provided
I've been banging my head on this one since yesterday. We're on 1Password Business, and had a series of events that lead us here.
\n\n
User was left in Pending and did not get automatically confirmed.
\n\n
\n
Attempted to use access logs on SCIM bridge but unable to get in as we didn't have our bearer token \nAttempted to regenerate tokens, but at the time didn't know how to update said tokens in SCIM bridge.
\n
Figured that we would spin a new GCP Kubernetes Cluster up and store the bearer token on a new integration
\n
Updated the DNS record for our scim provisioning site with the new Cluster external IP
\n
Disabled/rmoved the old Integration and removed it and was deferring for the new SCIM bridge.
\n
Turned on Provisioning Users and Groups on 1Password Admin for the Integration
\n
Unable to use the bearer token in Okta to complete as we get the re-occuring error: Error authenticating: No results for users returned”
\n
Turned off Provisioning Users and Groups, and noticed the Org users were suspended sometime during this process
\n
Managed to use 1Password CLI and a slapped together shell script to reactivate it automatically, but noticed some users were in a Recovery Pending state.
\n
\n\n
I guess I'm hoping to get some help with these questions:
\n\n
\n
What would I be missing with getting Okta working with the SCIM bridge
\n
What are the chances of going through the process to re-enabling this again that we encounter an org suspend event again?
\n
\n\n
Thanks for taking the time to read this!
\n\n\n\n
1Password Version: Not Provided \nExtension Version: Not Provided \nOS Version: Not Provided \nBrowser: Not Provided
"},"Conversation:conversation:80362":{"__typename":"Conversation","id":"conversation:80362","solved":false,"topic":{"__ref":"ForumTopicMessage:message:80362"},"lastPostingActivityTime":"2024-10-09T15:24:13.000-04:00","lastPostTime":"2024-10-09T15:24:13.000-04:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:80362":{"__typename":"ModerationData","id":"moderation_data:80362","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:80362_1":{"__typename":"Revision","id":"revision:80362_1","lastEditTime":"2024-10-01T16:39:56.000-04:00"},"ForumReplyMessage:message:80363":{"__typename":"ForumReplyMessage","id":"message:80363","conversation":{"__ref":"Conversation:conversation:80362"},"author":{"__ref":"User:user:13610"},"revisionNum":1,"uid":80363,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:developers"},"subject":"Re: Okta SCIM Bridge Not Connecting even with Provisioning On.","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:80363"},"parent":{"__ref":"ForumTopicMessage:message:80362"},"body":"
Thanks for reaching out! Sharing a few questions below to help us gather more context.
\n\n
\"What would I be missing with getting Okta working with the SCIM bridge\": \n* Initially when the user was left in Pending, did this only occur for a single user? Were you able to check the status of the SCIM bridge at this point? \n* After setting up the SCIM bridge again, are newly created users still stuck in the Pending state, or is this issue resolved? More specifically, which aspect isn't working in the integration between your SCIM bridge and Okta at this point?
\n\n
\"What are the chances of going through the process to re-enabling this again that we encounter an org suspend event again?\": \n* Were all of the users in the org suspended, including active users? Or were they specific users from a group, with a particular status?
\n\n
Thanks!
","body@stringLength":"1090","rawBody":"
Hi 👋
\n\n
Thanks for reaching out! Sharing a few questions below to help us gather more context.
\n\n
\"What would I be missing with getting Okta working with the SCIM bridge\": \n* Initially when the user was left in Pending, did this only occur for a single user? Were you able to check the status of the SCIM bridge at this point? \n* After setting up the SCIM bridge again, are newly created users still stuck in the Pending state, or is this issue resolved? More specifically, which aspect isn't working in the integration between your SCIM bridge and Okta at this point?
\n\n
\"What are the chances of going through the process to re-enabling this again that we encounter an org suspend event again?\": \n* Were all of the users in the org suspended, including active users? Or were they specific users from a group, with a particular status?
\n\n
Thanks!
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