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lukas-ramlab's avatar
lukas-ramlab
New Contributor
17 days ago
Solved

AI-Chatbot Is Useless

The AI chatbot is really not useful. It told me it would connect me with support, but it just does not create a ticket (I have not received any confirmation email at least). 

Please reinstate a normal contact for, then I can be sure what it is happening. And do not need to go through slow AI-generated chat interface.

  • Hey lukas-ramlab! 👋

    I'm sorry that you ran into some trouble with the chatbot not creating a ticket for you -- I'll have to let the team know about this so we can investigate that a bit further.

    You can always email us directly at support@1password.com if you need help with your 1Password Account, though! 🙂

  • 1P_Blake's avatar
    1P_Blake
    Icon for Community Manager rankCommunity Manager

    Hey lukas-ramlab! 👋

    I'm sorry that you ran into some trouble with the chatbot not creating a ticket for you -- I'll have to let the team know about this so we can investigate that a bit further.

    You can always email us directly at support@1password.com if you need help with your 1Password Account, though! 🙂